Privacy Policy for Eleven Express Jamaica Limited
Effective Date: 11/25/2024
At Eleven Express Jamaica Limited (“we,” “us,” “our”), your privacy is a top priority. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it when you visit our website, elevenexpressja.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information when you visit our Site:
- Personal Identification Information: Name, email address, phone number, and other details you provide when you contact us or fill out a form on the Site.
- Non-Personal Identification Information: Your IP address, browser type, operating system, and other technical data collected automatically when you visit the Site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. These cookies may track information such as browsing behavior, preferences, and site usage. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries and customer service requests.
- To process orders and provide services related to shipping, delivery, and tracking.
- To send newsletters, promotions, or updates related to our services (if you have opted-in).
- To improve our website’s functionality and user experience.
- To analyze Site usage and optimize our marketing strategies.
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us with site functionality, customer service, and marketing efforts. These providers are obligated to protect your information and only use it for the purposes we specify.
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
If you would like to exercise any of these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience. Cookies help us recognize your preferences, track usage, and provide a personalized experience. You can adjust your browser settings to manage cookies or opt out of certain tracking technologies, but some features of our Site may not work properly if cookies are disabled.
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us, and we will take appropriate steps to delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Eleven Express Jamaica Limited
Email: [email protected]
Phone: 876-588-2347